FAQs
FAQs

FAQs

How to use and FAQs


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Real-time Quotes

    Free Real-time Quotes
  1. Simply trade Hong Kong stocks with your BOOM account and you will get free Hong Kong real-time quotes.


    Free Real-time Snap Quotes

    • Get the first 100 free Hong Kong real-time snap quotes* If you have Hong Kong stock holdings and/or cash balance at a minimum total value of HKD 10,000 (or equivalent) in your BOOM account.
    • Earn 10 free Hong Kong real-time snap quotes for each HKD 10 commission paid for the Hong Kong stock trade(s)*.

    Cash Refund for Real-time Streaming Quotes
    • Get cash refund* from the unused Hong Kong snap quotes for the subscribed Hong Kong real-time streaming quotes at your choice.

    * Terms and conditions apply. Click for details: Hong Kong Real-time Quotes.

  2. Simply trade U.S. stock trades with your BOOM account and you will get cash refund* for the subscribed U.S. real-time quotes service.

    Cash Refund for Real-time Snap Quotes
    • Execute 1 U.S. stock trade to enjoy free unlimited U.S. real-time snap quotes for the month.

    * Monthly fee of U.S. real-time snap quotes service (HKD 25) will be deducted first and refunded to your BOOM account in the following month. Other terms and conditions apply. Click for details: U.S. Real-time Quotes.
  3. Simply trade Japan stock trades with your BOOM account and you will get cash refund* for the subscribed Japan real-time quotes service.

    Cash Refund for Real-time Snap Quotes
    • Execute 1 Japan stock trade to enjoy free unlimited Japan real-time snap quotes for the month.

    * Monthly fee of Japan real-time snap quotes service (HKD 25) will be deducted first and refunded to your BOOM account in the following month. Other terms and conditions apply. Click for details: Japan Real-time Quotes.
  4. Simply trade Australia stock trades with your BOOM account and you will get cash refund* for the subscribed Australia real-time quotes service.

    Cash Refund for Real-time Snap Quotes
    • Execute 2 Australia stock trade to enjoy free unlimited Australia real-time snap quotes for the month.

    * Monthly fee of Australia real-time snap quotes service (HKD 180) will be deducted first and refunded to your BOOM account in the following month. Other terms and conditions apply. Click for details: Australia Real-time Quotes.
    Real-time Snap Quotes
    Hong Kong Real-time Snap Quotes (Meter-Based)
  1. You can get Hong Kong real-time snap quotes by:
    1. Gaining 100 Free Snap Quotes* - If your BOOM account has Hong Kong stock holdings and/or cash balance with at least HKD 10,000 (or equivalent) in value, you will get 100 free Hong Kong real-time snap quotes.
    2. Trading and Earning Free Snap Quotes* - You will earn 10 free Hong Kong real-time snap quotes for each HKD 10 commission paid for the Hong Kong stock trade(s).
    3. Buying Real-time Snap Quotes* - You can buy Hong Kong real-time snap quotes at a price of HKD 10 for 100 snap quotes.
    * Terms and conditions apply. Click for details: Hong Kong Real-time Quotes.
  2. You can access the Hong Kong real-time snap quotes through My Portfolio, Quick Quote, the order entry pages or Snapshot.

    For more details, please visit "How to access Hong Kong Real-time Snap Quotes?".
  3. Your remaining balance of Hong Kong real-time snap quotes will be displayed at the right top corner of the "pop-up" real-time quote window.
  4. According to the HKEx, stock quotes used from market open of each trading session to 15 minutes after market close of each trading session (i.e. 9:00 am to 12:15 pm, and 1:00 pm to 4:15 pm HKT) will be considered as real-time quote usage.

    As such, even the stock market is closed, the system will deduct usage from your real-time snap quotes balance for stock quotes enquired from 12:00 pm to 12:15 pm or from 4:00 pm to 4:15 pm HKT.
  5. When you have used up all the free Hong Kong real-time snap quotes, you can continue to enjoy unlimited free 15-minute delayed quotes.

    To continue using Hong Kong real-time snap quotes, you can trade to get free quotes. For each HKD 10 commission paid for the Hong Kong stock trade(s), you will earn 10 free Hong Kong Real-time Snap Quotes*. Besides, you can also buy Hong Kong real-time snap quotes at a price of HKD 10 for 100 snap quotes.

    * Terms and conditions apply. Click for details: Hong Kong Real-time Quotes.

  6. To buy Hong Kong real-time snap quotes, you can click the [Buy Real-time Quotes] button at the right top corner of the "pop-up" real-time quote window.

    Simply select the number of real-time snap quotes you would like to buy (HKD 10 for 100 snap quotes), and click [confirm] to submit the order. The purchase amount will be charged to your BOOM account immediately. And all the snap quotes purchased will be added and effective on the next day.
  7. If you have subscribed to a Hong Kong real-time streaming quotes for the following month, then you will get cash refund* from your unused snap quotes automatically at the end of the month.

    After deducting the unused quotes for the streaming quotes cash refund (if applicable), maximum 500 unused snap quotes can be carried forward to the following month. The remaining snap quotes will be expired.

    * Terms and conditions apply. Click for details: Hong Kong Real-time Quotes.

  8. U.S. / Japan Real-time Snap Quotes (Unlimited Access)
  9. U.S. real-time snap quotes service cover unlimited real-time quote requests for securities listed on NYSE, NYSE MKT, NYSE-Arca and NASDAQ during the regular market hours, currently 9:30 a.m. to 4:00 p.m., U.S. Eastern Time (excluding weekends and exchange holidays).

    Kindly note that the price quotes for OTC and Pink Sheets securities are delayed by at least 15 minutes.
  10. Japan real-time snap quotes service cover unlimited real-time quote requests for securities listed on TSE during the regular market hours, currently 9:00 a.m. to 11:30 a.m. & 12:30 p.m. to 3:00 p.m., Japan Time (excluding weekends and exchange holidays).
  11. Australia real-time snap quotes service cover unlimited real-time quote requests for securities listed on ASX during the regular market hours, currently 10:00 a.m. to 4:00 p.m., Australia Time (excluding weekends and exchange holidays).
  12. To get U.S. real-time snap quotes service, simply follow steps below to subscribe:
    1. Login to your BOOM account;
    2. Go to any of the order input pages and select market "U.S.";
    3. Click the [U.S. Real-time Quotes] button at the bottom of the delayed quote panel.

    Once subscribed successfully, the fees for the month (cost HKD 25) will be deducted from your BOOM account and you can start using the U.S. Real-time Snap Quotes instantly.

    For more details, please visit "How to access U.S. Real-time Snap Quotes?".

    Cash Refund for Real-time Snap Quotes

    If you have traded U.S. stocks at least once in the month, the charged fees will be refunded to you in full. More
  13. To get Japan real-time snap quotes service, simply follow steps below to subscribe:
    1. Login to your BOOM account;
    2. Go to any of the order input pages and select market "Japan";
    3. Click the [Japan Real-time Quotes] button at the bottom of the delayed quote panel.

    Once subscribed successfully, the fees for the month (cost HKD 25) will be deducted from your BOOM account and you can start using the Japan Real-time Snap Quotes instantly.

    For more details, please visit "How to access Japan Real-time Snap Quotes?".

    Cash Refund for Real-time Snap Quotes

    If you have traded Japan stocks at least once in the month, the charged fees will be refunded to you in full. More
  14. To get Australia real-time snap quotes service, simply follow steps below to subscribe:
    1. Login to your BOOM account;
    2. Go to any of the order input pages and select market "Australia";
    3. Click the [Australia Real-time Quotes] button at the bottom of the delayed quote panel.

    Once subscribed successfully, the fees for the month (cost HKD 180) will be deducted from your BOOM account and you can start using the Australia Real-time Snap Quotes instantly.

    For more details, please visit "How to access Australia Real-time Snap Quotes?".

    Cash Refund for Real-time Snap Quotes

    If you have traded Australia stocks at least twice in the month, the charged fees will be refunded to you in full. More
  15. You can access the U.S. / Japan / Australia real-time snap quotes on any of the order input pages .

    For more details, please visit "How to access U.S. Real-time Snap Quotes?" / "How to access Japan Real-time Snap Quotes?" / "How to access Australia Real-time Snap Quotes?".
  16. As each subscription is on 1 (one) calendar month basis, the U.S. / Japan / Australia real-time snap quotes service is available from successful payment until the end of that calendar month.
  17. Snap Quotes Services Polices
  18. Real-time data is available to one device at one time, that is if subscriber is logged on to BOOM through more than one computers or mobiles simultaneously, real-time data will only be available to the first logged on device until it is logged out or expired. The data is provided for subscriber’s personal non-professional use and retransmission is prohibited.
  19. Apply to Hong Kong Real-time Snap Quotes

    No registration or subscription is required. Clients who fulfill the requirements as stated in the related Terms and Conditions can access to the Hong Kong real-time snap quotes automatically.

    Apply to U.S. / Japan / Australia Real-time Snap Quotes

    Each subscription (including first time registration or subsequent renewal) is on 1 (one) calendar month basis. Service is available from successful payment (i.e. deduction of fees from client's BOOM account) until the end of that calendar month. The service will NOT be automatically renewed.
  20. Full payment should be made at the time of purchase or subscription. Client will not be entitled to refund of any fees that have been paid in advance unless otherwise specified in client promotion(s) or special offer(s), including but not limited to:
    Real-time Streaming Quotes
    Subscription and Use of Service
  1. The real-time streaming quotes to subscribe through BOOM covering the Hong Kong stocks. For more details, please click here.
  2. To subscribe for the real-time streaming quotes, please follow the steps below:
    1. Login to your BOOM account.
    2. On the top menu, go to "Quotes & News" > "Subscribe Now".
    3. Click [Purchase] under streaming quote service, and you will go to the subscription form.
    4. Select the service you want to subscribe, and then click [Vendor Terms and Conditions]. After that, click [Confirm].
    5. Select "Service Activation Date" and then click [Next].
    6. Read the information on the Re-confirmation Page and then click [Next].
    7. You order is received. You will receive a confirmation number as reference.

    If there are enough funds in your BOOM account to cover the subscription fees, we will contact you by phone or by email to confirm your subscription.

    Once confirmed, the subscription fee will be deducted from your BOOM account. And we will send you an email to inform the activation of your subscribed real-time streaming quotes service.
  3. To launch the subscribed real-time streaming quotes, simply login to your BOOM account and go to "Market Info" > "Real-time Quotes" > "Launch HK Real-time Quotes". Then you will see the logo of your subscribed real-time quotes service provider, which you can click on it and launch the application.

    For more details, please visit "How to access Real-time Streaming Quotes?".
  4. No. All the real-time streaming quotes packages to subscribe through BOOM are purely web-based applications, which you do not need to install any standalone software before using it. What you need is only an Internet Explorer 5.0 or above, with Java enabled.
  5. Payment and Termination
  6. All the real-time streaming quotes are charged on calendar month basis. That is, the subscribed service is available from the first day to the last day of the calendar month, and the full month subscription fee will be charged for service less than a month.

    On the 25th of the month, subscription fees for the following month services will be deducted from your BOOM account automatically in advance. If there are not enough funds to cover the subscription fees at the end of the month, your real-time quotes service for the following month will be suspended.
  7. To terminate the real-time streaming quotes, simply send us a termination notice with your name, BOOM account number and the service you wanted to terminate, by email before the 25th of the month. We will send you an email as confirmation.

    If we do not receive your termination notice before the 25th, the subscription fees for the following month services will be deducted from your BOOM account automatically.
    Streaming Quotes Services Polices
  1. Real-time data is available to one device at one time, that is if subscriber is logged on to BOOM through more than one computers or mobiles simultaneously, real-time data will only be available to the first logged on device until it is logged out or expired. The data is provided for subscriber’s personal non-professional use and retransmission is prohibited.
  2. The subscription will be automatically renewed on a calendar month basis and the fees will also be deducted automatically from the client's BOOM account, unless (a) instructed by client; or (b) client does not have sufficient funds to pay subscription fees on the renewal date [25th of each month], in which case BOOM may suspend client's subscription.
  3. Client may terminate the subscription by sending an email to BOOM (service@boomhq.com) at least 10 calendar days before the beginning of the service month. If termination comes to BOOM after payment is made, the effective date of termination is the end of the service month.
  4. Payment should be made in advance and on a calendar month basis (i.e. full fees will be charged for subscription less than one calendar month). Client will not be entitled to refund of any fees that have been paid in advance unless otherwise specified in client promotion(s) or special offer(s), including but not limited to:

Last Update: July 2017.